Author: Nell Taliercio

There are many telecommuting jobs available in the area of
telephone customer service. Compared to many positions, they are
easier to get, because many of them provide on-the-job-training and
require little experience. Most of theses companies offer flexible
hours, and usually require between a twelve and forty hour
workweek. Some even offer benefits. Other companies consider you an
independent business owner or contractor.



When considering a telephone customer service job, you should have
a separate phone line for business purposes, a headset phone and
possibly a high-speed internet connection (depending on the
company, some require this).



There are two basic types of phone customer service positions:
inbound and outbound. If you have an inbound position, you are
waiting for calls to be transferred to you by the company that are
initiated by the customer. In outbound service, you are given a
list of customers to call. These are pre-existing customers,
instead of cold calling.



Alpine Access is one company that hires inbound customer service
employees. They provide customer service via phone, e-mail and
chats. They require any prospective employees to have high speed
internet, a landline and a phone with a headset. They do pay every
two weeks (average of an hour) by direct deposit and offer
benefits after three months. They are only hiring in a few states,
despite being a telecommuting position, so be sure to check if the
opportunity is available in your state.



Customer Loyalty Concepts hires outbound phone customer service
employees. They focus on two main types of business: newspaper
subscriptions (renewals) and business-to-business sales, with the
goal of increasing the client base. They require employees to have
unlimited long distance phone service, but provide training (they
have a special dialing system so the calls don't go on your bill).
They pay every other week by check or direct deposit (direct
deposit available after 90 days). They do provide paid training,
starting at an hour, with the potential to make an hour. CLC
does not currently hire in all states, but they do not list all the
states in which they do hire.



Liveops is in inbound customer service job, but you are considered
an independent agent or business owner, as opposed to an employee.
As a Liveop agent, you will receive calls from customers wanting
help with Liveop services. Pay is based on actual talk time on the
phones, averaging from to an hour, in addition to bonuses
and incentives. Agents are paid twice a month, by check or direct
deposit. While there is no start-up fee, there is a fee for
background check. Liveops hires in the forty-eight contiguous
states.

Article Source:
http://www.articlesbase.com/careers-articles/best-entry-level-telecommuting-jobs-73110.html

About the Author:
Nell Taliercio, the Telecommuting Answer Lady, owns
http://www.telecommutingmoms.com where you can locate legitimate
work at home jobs and practical advice to start your work at home
career tomorrow!